Cancellation and Refund Policy
At Sai Leela Charitable Trust, we value the trust you place in us by supporting our cause. To ensure transparency and clarity, please find our cancellation and refund policy outlined below:
1. Donations
Cancellation: Donations made to Sai Leela Charitable Trust are typically non-refundable. However, if you made an error in the donation amount or have other concerns, please contact us at charitabletrustsaileela@gmail.com within 48 hours of the transaction.
Refunds: Refunds are only possible in exceptional cases, such as duplicate transactions. Approved refunds will be processed within 7–10 business days via the original payment method.
2. Event or Campaign Registrations
Cancellation: Registration fees for events or campaigns may be canceled up to [specific time frame, e.g., 7 days] before the event. After this period, cancellations will not be accepted.
Refunds: Refunds for cancellations will be processed after deducting applicable administrative fees (if any). Refunds will take 7–10 business days to reflect in your account.
3. Merchandise or Products
Cancellation: Orders for merchandise may be canceled within 24 hours of purchase by contacting us at charitabletrustsaileela@gmail.com
Refunds/Returns: Refunds will be processed for cancellations within the allowed timeframe or for defective products upon verification. Please notify us within 7 days of receiving the product.
5. Processing Charges
Please note that any refunds approved by Sai Leela Charitable Trustmay be subject to deductions for payment gateway or bank processing fees.
Contact Information
For queries or assistance regarding cancellations and refunds, please reach out to:
Email: charitabletrustsaileela@gmail.com
Phone: 98924 04885
Address:Sai Ashirvad, Nr Marigold No, Beverly Park,
Mira Road (E), Thane- 401107
We are committed to addressing your concerns promptly and ensuring a positive experience with our organization.
Terms and Conditions
1. Introduction
Welcome to Sai Leela Charitable Trust. These Terms and Conditions govern your use of our website, services, and participation in our initiatives. By accessing our platform or engaging with us, you agree to comply with these terms.
2. Eligibility
You must be at least 18 years old to use our services or participate in our programs. If you are under 18, you may engage with us only with parental or guardian consent.
3. Donations
- Donations made to Sai Leela Charitable Trust are voluntary and non-refundable.
- We ensure that donations are used for their intended purpose, but we reserve the right to allocate funds as necessary for operational efficiency.
- Donors must provide accurate details, and we are not responsible for errors in donation processing.
4. Volunteering
- Volunteers must adhere to our policies, including ethical conduct and confidentiality requirements.
- We reserve the right to terminate a volunteer’s participation if misconduct or non-compliance with guidelines is observed.
5. Use of Website and Content
- Our website and content are for informational and nonprofit purposes only.
- Unauthorized use, modification, or distribution of our materials is prohibited.
- We strive for accuracy but do not guarantee the completeness or reliability of information provided.
6. Privacy Policy
- We collect and use personal data as per our Privacy Policy.
- By engaging with us, you consent to our data collection and usage practices.
7. Liability Disclaimer
- We are not liable for any damages arising from the use of our services, website, or participation in our programs.
- We do not guarantee uninterrupted access to our website or services.
8. Third-Party Links
- Our website may contain links to third-party sites. We are not responsible for their content or practices.
- Users should review the terms and policies of linked websites before engaging with them.
9. Amendments
We may update these Terms and Conditions periodically. Continued use of our services implies acceptance of any revisions.
10. Contact Us
For inquiries or concerns regarding these terms, contact us at Sai Leela Charitable Trust
Privacy Policy
Sai Leela Charitable Trust values your privacy. This policy explains how we collect, use, and protect your information.
1. Information We Collect
- Personal details (name, email, phone, address)
- Donation and volunteer information
- Automatically collected data (IP, device, browsing activity)
2. Use of Information
- Process donations and volunteer applications
- Send updates and newsletters
- Improve services and website
3. Data Security & Rights We protect your data and offer rights to access, correct, or delete it. You can manage cookies via browser settings.
4. Contact Us For privacy concerns, reach us at: Sai Leela Charitable Trust Email: charitabletrustsaileela@gmail.com
Phone: 98924 04885